database daemon

[o***@officeformac.com]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

Hello, whenever I try to download email it starts doing it but then stops saying that the database daemon has encountered a fatal error and that I may need to force quit entourage. When I click ok the whole things closes down.
Thanks,ojsaunders

[Corentin Cras-Méneur]

Post by o***@officeformac.com
Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel
Hello, whenever I try to download email it starts doing it but then
stops saying that the database daemon has encountered a fatal error and
that I may need to force quit entourage. When I click ok the whole
things closes down. Thanks,ojsaunders

It could be a sign that your database is corrupted. You should launch
ENtourage pressing the alt key down to trigger the database utility and
attempt a rebuild.

Corentin

[Diane Ross]

Post by o***@officeformac.com
Hello, whenever I try to download email it starts doing it but then stops
saying that the database daemon has encountered a fatal error and that I may
need to force quit entourage. When I click ok the whole things closes down.

Corentin is correct. That error probably means database corruption. I would
recommend rebuilding the database.


How to rebuild database:

As with any procedure like rebuild, it¹s a good idea to make a backup prior
to running. Your data should not be erased, but if something fails during
this process data could be lost. To be doubly sure, duplicate your Identity
in the Finder folder prior to the rebuild.

Your Identity is located in Your User's Document folder inside the Microsoft
User Data folder.

<http://www.entourage.mvps.org/database/index.html#db1>

Make sure you have enough hard disk space available for twice the size of
your database. As part of the rebuilding process, Entourage creates a second
database file. (Note: your HD also needs breathing room to function)

1. On the Entourage menu, click Turn Off Office Reminders.
2. Quit Messenger and all Microsoft Office applications, including
Entourage.

Hold down the Option key and re-launch the application. In a few seconds,
you¹ll be greeted with the database utility. You can verify and, if
necessary, rebuild the Entourage database by using the Microsoft Database
Utility.

During the rebuild process, the old files are renamed in case for some
reason the rebuild was not successful. After you¹ve rebuilt your database
and checked the application¹s performance, you can delete the old version
from your hard drive. Do NOT throw away these files unless you are satisfied
with the rebuild:

Old files are named:

Main [Backed up date and time will be shown] e.g. Main [Backed up 1.21.2007
13.35]

For help with older version of Entourage see:
<http://www.entourage.mvps.org/database/rebuild.html>